Phones the housing office about bidding for a 2 bed property now Shy is born. After explaining this to the person who answered the phone (“can you spell your last name please?”), the conversation went:

Him: have you brought in documents to show the baby was born?

Me: why? I wasn’t aware I needed to.

Him: ok… Oh brilliant! *little laugh*

*hope simmers*

Him: I’ve just got an email this second saying the systems just gone down. Can you phone back in an hour?

Today’s theme: Nothing is simple. Theme tune: Rocky